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Service & Quality

At Yiheng, we are dedicated to providing exceptional service to our customers. We are committed to delivering the highest standards of service, ensuring that your experience with us is nothing short of exceptional.

Service Commitment

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01

Rapid Response:

We understand the importance of timely communication. That’s why we pledge to respond promptly to all inquiries and requests, ensuring that our customers receive the attention they deserve.
02

Customization Capability:

For customers seeking personalized solutions, we offer customized machining based on provided blueprints or drawings. Our skilled technicians and advanced equipment enable us to precisely fabricate products to meet your specifications. From intricate designs to specific dimensions, we work closely with you to ensure that your requirements are met with precision and excellence.
03

After-Sales Support:

Our commitment to customer satisfaction extends beyond the initial transaction. We stand by our products and services, providing comprehensive after-sales support to address any issues or concerns that may arise. Our dedicated team is here to assist you every step of the way, ensuring a seamless experience from start to finish.

Quality Assurance:

At Yiheng, we are committed to ensuring the highest standards of quality in all our products. We go above and beyond to ensure that our products meet the highest standards of performance and reliability, earning the trust and confidence of our customers worldwide.

Stringent Quality Control:

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• Our materials undergo rigorous inspection aligned with AMS 2631 Class B/A/A1/AA standards, ensuring compliance with industry benchmarks.

• Ultrasonic test reports are meticulously prepared to guarantee accuracy and reliability.

Continuous Quality Improvement:

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• We provide a comprehensive suite of testing services to ensure material performance and reliability:
▫ Chemical Composition Analysis
▫ Microstructure Examination
▫ Hardness Testing
▫ Tensile Strength Testing
▫ Ultrasonic Testing with Detailed Reporting
▫ Penetration Testing (For forging parts)
▫ X-Ray Inspection (For welding area)

Certification Systems:

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• Our ultrasonic testing is conducted and supervised by certified professionals holding Level-3 qualifications in accordance with NAS 410 or EN ISO 9712 standards.
• Every material is accompanied by a Material Test Certificate (MTC), which includes:
▫ Chemical Composition Analysis
▫ Microstructure Examination
▫ Hardness Test Results
▫ Tensile Test Results
▫ Ultrasonic Test Report

Get Customized Solutions

- Committed to top-notch quality and customer satisfaction. Our products hold certifications like ISO 9001, ISO 14001, ensuring excellence.
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